Contact Us

Launch Servicing Customer Service
(877) 354-2629

Send us a secure message by logging into your online account and selecting Messages in the navigation menu.

If you are unable to log into your online account, please send us an email at CustomerService@launchservicing.com.

When sending an email, please include "Customer Inquiry" in the subject. In the body please include your name, the reason for the inquiry, your contact information and the best time to call.

Please do not include any personal information such as social security number, bank information or account information in your email. Once this message is received a student lending specialist will contact you at your preferred contact information and time.

Launch Servicing
PO BOX 91910
Sioux Falls, SD 57109-1910