Send us a secure message by logging into your online account
and selecting Messages in the navigation menu.
If you are unable to log into your online account, please send us
an email at CustomerService@launchservicing.com.
When sending an email, please include "Customer Inquiry" in the subject.
In the body please include your name, the reason for the inquiry, your
contact information and the best time to call.
Please do not include any personal information such as social security
number, bank information or account information in your email. Once this
message is received a student lending specialist will contact you at your
preferred contact information and time.